All personal information that our company requires and collects from our customers and website visitors such as names, home addresses, telephone and fax numbers, e-mail addresses etc and which are essential and important during the purchase process, are used solely for identification purposes to complete and administer booking details and also to facilitate a search in case of additional requests and queries. Only authorised members of our company have the legal right to access to this information.

Personal information given from our customers can be used to a third party only for fulfilling successfully travel services required such as rent a car , ticketing etc and only the part of the information needed.

The payments are made either with a bank transfer or by credit card through our online secure payment system (ProxyPay Secure Online Payment System) in our online booking system.The ProxyPay system belongs to Eurobank, one of the largest and most credible banks of Greece. Through the use of the ProxyPay system, Katrea Rethymno Holidays does not collect or store any credit card information in its own facilities, as Eurobank carries out all the electronic transations (i.e. credit card verification, clearance and electronic payment).

Our company uses  third-party companies for advertising such as search engines and banner ads. These companies may use information (without using or including your name, address email address or telephone number) about your visits to this site in order to measure our advertising effectiveness. We may also collect information about your visit to our website, based on your usage of our site. This may include the areas of the site you visit and searches and bookings made. This helps us to provide better offers to you and products and services more suited to your individual interests and needs. We may also retain details provided to us by you in order for your information to be processed efficiently, enable your requests for bookings and to keep you informed of any relevant information relating to your booking and to analyze and understand better our customers' requirements. Again only authorised members of our company have the legal right to access to this information.

Katrea Rethymno Holidays may update its privacy & security policy in the future. In that case we will notify all our customers by email or by placing a notice into our Website.

In case you require any information or you have any question about our privacy and security policy , please contact us.